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Answering opportunities

Did you know that social platforms are in the middle of a trend change? Not only for communication tools but it also helps companies to have a wider business facility in order to get closer with their customers. And this trend of change is in rapid growth. It’s time to prepare your company to answer opportunity in every message, that sent to your marketing channel.
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Chat Assistant for Your Business

BOTIKA helps online business owners as chat assistants to serve customers, starting from the order until transaction proces
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Chat Console

You can view and reply to all chat messages that come from anywhere, in one place. so it doesn't need to be complicated anymore using lots of chat clients or opening messages one by one through a cellphone or computer.
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Easily Integrated to Many Social Media at Once

User only need to create chatbot once, and ready to be run in Line, Facebook Messenger, Telegram, Web Widget and Mobile Application
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Payment Gateway Integration

Botika provide an integration with Payment Gateway, for more convenience customers transaction
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Single Dashboard Intergations

We create a single dashboard that integrated with many social platforms, where it will provide more convenience to serve customers from various social platforms.

Improve business through millions of conversations and answering opportunities

"There was an increase in customer service up to 99%, when compared to previous services there was an increase of 12%. In fact, our average SLA response is 2 times faster, because it only takes less than 1 minute!"
Retno Wulan
Group Head of Customer Contact Center XL Axiata
"Working with BOTIKA is always a pleasure. They provide appropriate input for our chatbot project and having a fast response service. BOTIKA is a reliable partner."
Christa Sabathaly
Danone Waters Digital Marketing Lead
"In collaboration with BOTIKA and Nimbly we present Tanya Marlo chatbot to answer the challenges surrounding HIV / AIDS in Indonesia. We see chat on social media as a potential communication channel. Therefore, we decided to interact through a chatbot"
Krittayawan (Tina) Boonto
UNAIDS Indonesia Country Director